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	<title>BTC Insight &#187; Reliability</title>
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	<link>http://blog.btclogic.com</link>
	<description>The BTC Logic Team Blog</description>
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		<title>Cloud SLA Standards</title>
		<link>http://blog.btclogic.com/cloud-sla-standards/</link>
		<comments>http://blog.btclogic.com/cloud-sla-standards/#comments</comments>
		<pubDate>Thu, 12 Nov 2009 13:37:10 +0000</pubDate>
		<dc:creator>Charlton</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Audit]]></category>
		<category><![CDATA[Availability]]></category>
		<category><![CDATA[Cloud]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Data Destruction]]></category>
		<category><![CDATA[Data Retention]]></category>
		<category><![CDATA[Quality of Services]]></category>
		<category><![CDATA[Reliability]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[Service Level Agreements]]></category>
		<category><![CDATA[SLAs]]></category>

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		<description><![CDATA[<p>SLAs and security go together; each is meaningless without the other. As the cloud computing market matures, vendors will differentiate themselves by the security features (and other SLA details) they provide. The spectacular failure of Sidekick/Microsoft-Danger; Amazon and Google&#8217;s outages; and the shrug-and-grin policy of Yahoo! are all examples of cloud FAILs due to weak or non-existent SLAs. Referencing existing (i.e., pre-cloud and non-cloud) standards for security, auditability, data retention and destruction, reliability, availability, etc., is an unambiguous way of specifying exactly what the vendor will provide and exactly what the consumer can expect.</p>
<p>If you are a provider or consumer, what standards would we want in the SLAs? Here are [...]]]></description>
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